In ‘Hit Refresh’ published on 26th September 2017, Microsoft CEO Satya Nadella expounds on empathy as the key driver for business leadership in the 21st century. He tells the inside story of the company’s continuing transformation, while tracing his own journey from a childhood in India to leading some of the most significant changes of the digital era and offering his vision for the coming wave of intelligent technologies. The book has been longlisted for the FT & McKinsey Business Book of the Year Award.
‘Ideas excite me,’ Nadella explains. ‘Empathy grounds and centres me.’ A series of recommendations presented as algorithms, Hit Refresh is an astute contemplation of what lies ahead from a conscientious, deliberative leader searching for improvement – for himself, for a storied company, and for society.
Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone
By Satya Nadella
Publisher: William Collins (26th September 2017)
Language: English, 288 pages
Available in Hardcover, Paperback & Kindle Editions
Hardcover ISBN-10: 000824765X
Paperback ISBN-10: 0008247692
Guide Price: £12.89 – Hardcover, £8.79 – Paperback, £9.99 – Kindle Edition
Click to buy Hardcover, Paperback, Kindle Edition
Hit Refresh is about individual change, the transformation happening inside Microsoft, and the arrival of the most exciting and disruptive wave of technology humankind has experienced – including artificial intelligence, mixed reality, and quantum computing. It examines how people, organisations, and societies can and must transform, how they must ‘hit refresh’ in their persistent quest for new energy, new ideas, and continued relevance and renewal. Yet at its core, it’s about humans and how one of our essential qualities – empathy – will become ever more valuable in a world where technological advancement will alter the status quo as never before.
In addition to his thoughts on these stunning scientific leaps, Satya Nadella discusses his fascinating childhood before immigrating to the U.S. and how he learned to lead along the way. He then shares his meditations as sitting CEO – one who is mostly unknown following the brainy Bill Gates and energetic Steve Ballmer. He explains how the company rediscovered its soul – transforming everything from its culture to its business partnerships to the fiercely competitive landscape of the industry itself. Nadella concludes by introducing an equation to restore digital trust, ethical design principles, and economic growth for everyone.
About the Author
Satya Nadella is a husband, a father, and the chief executive officer of Microsoft – only the third in the company’s forty-year history. On his twenty-first birthday, Nadella emigrated from Hyderabad, India, to the United States to pursue a master’s degree in computer science. He joined Microsoft in 1992. As much a humanist as a technologist, Nadella defines his mission and that of the company he leads as em¬powering every person and every organization on the planet to achieve more.